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Return To Splendour | Business Skills Studio

Louisa Dwyer

Return To Splendour

How would you describe your position prior to taking part in business start-up training with Miranda?

I was unemployed prior to the course and feeling hopeless about my future work situation having been told by the job centre that I was unlikely to get a job locally as I was too old and over qualified.
I had decided only the day before seeing the course advertised to open a shop.

What was the reason that you decided to complete the business start-up course with Miranda?

The reason that I decided to commit to doing this course was that although I had some distant experience of retail, I felt I lacked current knowledge and understanding of recent regulations and legislation. Also due to recent personal life experiences I wasn’t feeling particularly confident.

What were the best things that you learned as a result of completing the business start-up course with Miranda?

The best thing about the course was that I had a much better understanding of all the different aspects of business. For example I am confident about putting my ideas into action and knew that I had the skills to open a shop, but marketing was an area that I lacked knowledge and skills in. The course really helped with this and also about keeping accounts.

Also Miranda has been a huge source of information and support the ups and downs of opening a business. The workshops & training that Miranda tutors are also a welcome source of information and inspiration, as is the support and ideas of other small business owners.

How would you describe your position as a business owner now?

My position as a business owner is very positive! I love what I am doing, I am generally happier & would say that has improved my overall well-being.
Financially being in business can be a worry, but the feeling of having some control over your own affairs is another positive aspect.

What makes Miranda stand out as a business mentor?

I feel privileged having Miranda as a business mentor, as not only does she know her ‘stuff’ she cares about people. Miranda listens to what you are saying and responds appropriately.  Miranda also has many contacts that she can call upon to help, if need be. I recommend Miranda very highly as a business mentor.

How has having Miranda as your ‘mentor’ impacted on your business along the way?

Having Miranda as a mentor has been reassuring. When things feel like they are not going well having Miranda to call upon has helped me keep so called problems in proportion and assess calmly and logically as to what action to take rather than acting impulsively!